Medical Disclaimer

Effective date: 01/10/2025

THESE SERVICES PROVIDE EDUCATIONAL INFORMATION ONLY, AND ARE NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. ALWAYS SEEK THE ADVICE OF A QUALIFIED HEALTHCARE PROFESSIONAL WITH ANY QUESTIONS THAT YOU MAY HAVE REGARDING A MEDICAL CONDITION. IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL 000 IMMEDIATELY.

This Disclaimer forms a legally binding agreement between Clarity Laboratories Pty Ltd (ACN 689 290 426) trading as Clarity Labs ("Clarity Labs") and the undersigned individual (“User”). By signing below, the User acknowledges that they have read, understood, and agreed to the terms set out in this Disclaimer.

The purpose of this Disclaimer is to inform the User of the nature and limitations of the services provided by Clarity Labs, and to confirm that the User accepts these limitations in full before accessing or using any such services. Accordingly, the User acknowledges and agrees to the following terms:

No Medical or Healthcare Advice

1. All text, images, data, information and other materials displayed on the Website (“Content”), including pathology test information and results, are provided for informational and educational purposes only. While we facilitate and coordinate access to pathology testing services, we do not provide medical advice, clinical diagnoses, treatment recommendations, prescriptions, or any form of clinical care.

2. You must consult a qualified healthcare professional in relation to all pathology test results, whether normal or abnormal. Delaying or avoiding medical consultation based on our Services may result in serious health risks and consequences. We accept no liability for any harm, loss, or injury resulting from your failure to seek or follow professional medical advice, including any emotional distress from viewing your test results.

3. Your reliance on the Content is at your own risk. To the maximum extent permitted by law, we disclaim all liability for any loss, damage, or injury, whether direct or indirect, arising from your use of, or reliance on the Website, its Content, or the Services, except where such loss or injury is caused directly by our gross negligence or wilful misconduct.

4. Clarity Labs is NOT a healthcare provider, medical practitioner, or clinical service provider. Our role is limited to providing access to pathology testing, delivering results, and offering general wellness and educational tools. These are expressly not medical or clinical services.

5. Any artificial intelligence (“AI”) or automated systems used to provide educational content in relation to pathology test results are intended solely to assist in the understanding  of information. They do not constitute a medical diagnosis, prognosis, or treatment recommendation.

6. By using our Services, you acknowledge and agree that all information provided by us, whether through the Website or otherwise,  is for general informational and educational purposes only. You remain solely responsible for determining whether our Services are suitable for your needs. Our Services are not a substitute for professional medical advice, diagnosis, or treatment provided by a doctor, physician, or other qualified healthcare professional. You assume full responsibility for any decisions made in reliance on the Content.

Emergency Medical Situations

7. This Website and the Services offered by Clarity Labs are not designed for use in medical emergencies or urgent health situations. If you are experiencing a medical emergency or require immediate medical attention, you must contact emergency services by calling 000 (or your local emergency number) without delay.

8. Clarity Labs does not provide crisis support, emergency diagnosis, or real-time clinical intervention. Do not use this Website or rely on any Content or test results in place of seeking timely medical care from a qualified healthcare professional or emergency service provider.

No Medical Practitioner Relationship

9. You acknowledge and agree that no medical practitioner–patient relationship is created between you and Clarity Labs through your use of this Website or the Services. Any involvement of partner medical practitioners, including the authorisation of pathology referrals, does not establish a clinical or therapeutic relationship with you. You remain solely responsible for seeking medical advice, diagnosis, and treatment from your own qualified healthcare provider. Clarity Labs does not, and cannot, provide medical consultations, second opinions, or treatment recommendations.

Anti-Inducement Policy

10. Clarity Labs operates strictly under fixed-fee arrangements. We do not offer, solicit, or accept any form of benefit, incentive, or inducement in exchange for referrals. Partnership fees are fixed, and are not contingent on the volume of referrals, orders, or other performance-based metrics. These Terms are maintained in compliance with section 133 of the Health Practitioner Regulation National Law and relevant AHPRA guidelines.

Acknowledgement and Agreement

11. By accepting this Disclaimer, I represent and warrant that I have read and understood the contents of this Disclaimer in full; I acknowledge the limitations of Clarity Labs’ services as set out above; and I agree to be bound by the terms of this Disclaimer prior to accessing or using any services offered by Clarity Labs.