We'd love to hear from you

We'd love to hear from you

Any biomarkers you couldn't find? Waiting for results?
Drop us a message and we'll respond within 48 hours.

Any biomarkers you couldn't find? Waiting for results?
Drop us a message and we'll respond within 48 hours.

Close-up of a green palm leaf with intricate veining and texture, showcasing rich shades of green.
Close-up of a green palm leaf with intricate veining and texture, showcasing rich shades of green.
Close-up of a green palm leaf with intricate veining and texture, showcasing rich shades of green.

Frequently asked questions

Here are the top questions our customers ask.

What exactly is Clarity Labs?

We give you lab-grade insight into your health—no doctor's referral required—and translate the numbers into plain English so you can act with confidence. Order curated test bundles online, get them done at convenient locations, and receive results with clear education about what they mean and what to do next. We're not doctors—we're your guide to understanding your health data so you can have better conversations with the practitioners who matter.

I have a specific health concern—should I use this?

If you have symptoms or medical issues, see your GP first. We're for optimization and prevention in healthy people. That said, our results often serve as conversation starters that can lead to better care discussions with your doctor.

Can I reorder tests frequently?

We build in sensible guardrails—some tests shouldn't be repeated for 6+ months, others are one-time only. If there's a good reason to retest sooner, you can override with documented rationale. We're protecting you from wasteful spending and false reassurance.

How do I know if this is worth it for me?

Ask yourself: Do I want more insight into my health? Am I curious about optimization beyond basic GP checks? Do I prefer convenience and choice over waiting for symptoms? If yes, start with a Foundation bundle. If you're symptom-free and just want reassurance, save your money.

How is this different from my GP ordering tests?

Your GP orders tests to investigate symptoms or medical concerns. We focus on optimization and prevention when you're feeling fine—think checking your energy levels, hormone balance, or cardiovascular risk factors. It's self-pay (no Medicare), but you get convenience, choice, and educational context you won't find elsewhere.

Is this safe? Can I really order tests without seeing a doctor first?

Absolutely, when done responsibly. We're designed for healthy adults who want insights, not medical diagnosis. All tests are processed by NATA-accredited labs following RACGP guidelines. Every test comes with clear safety protocols—if anything critical shows up, you'll see the lab's urgent flags immediately plus call 000 instructions. We always recommend sharing results with your GP for follow-up. Think of us as providing the data; your doctor provides the medical judgment.

What do your evidence tiers mean?

This is our secret sauce—honest labeling that cuts through the confusion: Guideline-Backed (your GP will recognize these and likely act on them like TSH, cholesterol, vitamin D), Context-Dependent (gaining acceptance in medicine, but may need clinical context like ApoB, insulin resistance markers), Research-Oriented (popular with naturopaths and wellness communities, limited mainstream adoption like organic acids, some hormone panels), Specialist-Only (visible for education but not purchasable—these need specialist input for safety).

What exactly is Clarity Labs?

We give you lab-grade insight into your health—no doctor's referral required—and translate the numbers into plain English so you can act with confidence. Order curated test bundles online, get them done at convenient locations, and receive results with clear education about what they mean and what to do next. We're not doctors—we're your guide to understanding your health data so you can have better conversations with the practitioners who matter.

I have a specific health concern—should I use this?

If you have symptoms or medical issues, see your GP first. We're for optimization and prevention in healthy people. That said, our results often serve as conversation starters that can lead to better care discussions with your doctor.

Can I reorder tests frequently?

We build in sensible guardrails—some tests shouldn't be repeated for 6+ months, others are one-time only. If there's a good reason to retest sooner, you can override with documented rationale. We're protecting you from wasteful spending and false reassurance.

How do I know if this is worth it for me?

Ask yourself: Do I want more insight into my health? Am I curious about optimization beyond basic GP checks? Do I prefer convenience and choice over waiting for symptoms? If yes, start with a Foundation bundle. If you're symptom-free and just want reassurance, save your money.

How is this different from my GP ordering tests?

Your GP orders tests to investigate symptoms or medical concerns. We focus on optimization and prevention when you're feeling fine—think checking your energy levels, hormone balance, or cardiovascular risk factors. It's self-pay (no Medicare), but you get convenience, choice, and educational context you won't find elsewhere.

Is this safe? Can I really order tests without seeing a doctor first?

Absolutely, when done responsibly. We're designed for healthy adults who want insights, not medical diagnosis. All tests are processed by NATA-accredited labs following RACGP guidelines. Every test comes with clear safety protocols—if anything critical shows up, you'll see the lab's urgent flags immediately plus call 000 instructions. We always recommend sharing results with your GP for follow-up. Think of us as providing the data; your doctor provides the medical judgment.

What do your evidence tiers mean?

This is our secret sauce—honest labeling that cuts through the confusion: Guideline-Backed (your GP will recognize these and likely act on them like TSH, cholesterol, vitamin D), Context-Dependent (gaining acceptance in medicine, but may need clinical context like ApoB, insulin resistance markers), Research-Oriented (popular with naturopaths and wellness communities, limited mainstream adoption like organic acids, some hormone panels), Specialist-Only (visible for education but not purchasable—these need specialist input for safety).

What exactly is Clarity Labs?

We give you lab-grade insight into your health—no doctor's referral required—and translate the numbers into plain English so you can act with confidence. Order curated test bundles online, get them done at convenient locations, and receive results with clear education about what they mean and what to do next. We're not doctors—we're your guide to understanding your health data so you can have better conversations with the practitioners who matter.

I have a specific health concern—should I use this?

If you have symptoms or medical issues, see your GP first. We're for optimization and prevention in healthy people. That said, our results often serve as conversation starters that can lead to better care discussions with your doctor.

Can I reorder tests frequently?

We build in sensible guardrails—some tests shouldn't be repeated for 6+ months, others are one-time only. If there's a good reason to retest sooner, you can override with documented rationale. We're protecting you from wasteful spending and false reassurance.

How do I know if this is worth it for me?

Ask yourself: Do I want more insight into my health? Am I curious about optimization beyond basic GP checks? Do I prefer convenience and choice over waiting for symptoms? If yes, start with a Foundation bundle. If you're symptom-free and just want reassurance, save your money.

How is this different from my GP ordering tests?

Your GP orders tests to investigate symptoms or medical concerns. We focus on optimization and prevention when you're feeling fine—think checking your energy levels, hormone balance, or cardiovascular risk factors. It's self-pay (no Medicare), but you get convenience, choice, and educational context you won't find elsewhere.

Is this safe? Can I really order tests without seeing a doctor first?

Absolutely, when done responsibly. We're designed for healthy adults who want insights, not medical diagnosis. All tests are processed by NATA-accredited labs following RACGP guidelines. Every test comes with clear safety protocols—if anything critical shows up, you'll see the lab's urgent flags immediately plus call 000 instructions. We always recommend sharing results with your GP for follow-up. Think of us as providing the data; your doctor provides the medical judgment.

What do your evidence tiers mean?

This is our secret sauce—honest labeling that cuts through the confusion: Guideline-Backed (your GP will recognize these and likely act on them like TSH, cholesterol, vitamin D), Context-Dependent (gaining acceptance in medicine, but may need clinical context like ApoB, insulin resistance markers), Research-Oriented (popular with naturopaths and wellness communities, limited mainstream adoption like organic acids, some hormone panels), Specialist-Only (visible for education but not purchasable—these need specialist input for safety).